How to Set Up WhatsApp Business Locations

WhatsApp Business is a messaging platform that allows businesses to interact with their customers. One of the key features of WhatsApp Business is the ability to set up multiple business locations. This allows businesses with multiple physical stores or branches to manage their messaging in a more organized manner. In this tutorial, we will walk you through the steps to set up WhatsApp Business locations.

Prerequisites

Before you begin, make sure you have the following:

• A verified WhatsApp Business account
• Access to a computer or mobile device with internet connectivity

Step 1: Update WhatsApp Business App

Ensure that you have the latest version of the WhatsApp Business app installed on your device. You can check for updates on the respective app stores for Android and iOS devices.

Step 2: Open WhatsApp Business App

Tap on the WhatsApp Business app icon on your device to open it. If you haven't set up your WhatsApp Business account yet, follow the prompts to complete the setup process.

Step 3: Navigate to Settings

Once the app is open, tap on the three vertical dots in the top-right corner to access the menu. From the menu, select "Settings".

Step 4: Access Business Settings

In the settings menu, select "Business settings" or "Settings for Business".

Step 5: Add a Location

In the "Business settings" section, scroll down and tap on "Business locations". If you don't see this option, it means the feature is not available in your country yet.

Step 6: Set Up a New Location

To add a new location, tap on the "+" (plus) button. You will be prompted to enter the details of the new location.

Step 7: Provide Location Information

Enter the required information for the new location, such as the name, address, and contact details. Ensure that you provide accurate and up-to-date information.

Step 8: Verify the New Location

After entering the location details, WhatsApp may require you to verify the new location. This verification process is usually done through a verification call or SMS. Follow the on-screen instructions to complete the verification.

Step 9: Manage Locations

Once you have added and verified a location, it will appear in the "Business locations" section. From here, you can manage your locations by tapping on a specific location to view or edit its details.

Step 10: Test Messaging

To ensure that the location setup is working correctly, try sending a test message to your WhatsApp Business account from another device. Make sure that the message is directed to the specific location you set up. You should receive the message on your WhatsApp Business app.

Congratulations! You have successfully set up WhatsApp Business locations. Now you can effectively manage and communicate with your customers across multiple business locations using WhatsApp Business.